Computer Repair 1

Determining a laptop's original factory-shipped RAM capacity, RAM speed, SSD capacity, and SSD model part number using its Dell Service Tag.

OSINTHardwareDawgCTFMedium

I just started a computer repair store and a client dropped this off to my warehouse guy. Can you help me out and figure out what memory size and speed this laptop was sold with, along with the model and size of the hard drive?


Challenge Overview

The challenge provided a photograph of a Dell laptop back cover containing several identifiers:

Dell Latitude 5500 Back Shell

The goal was to figure out the laptop's original factory-shipped configuration:

  1. RAM capacity
  2. RAM speed
  3. SSD capacity
  4. SSD model

Enumeration

Dell assigns a unique Service Tag to every device, which can be used to retrieve warranty information, hardware specifications, and factory configuration data.

Using the Service Tag FZGXPV2, we can retrieve the system's factory manifest (Bill of Materials) as it left the warehouse. This is crucial because a generic Latitude 5500 specification sheet is insufficient; Dell ships numerous custom hardware combinations under the same model name.

Factory Manifest: Dell's internal configuration logs or CSV manifests contain exact records of the shipped hardware components mapped to specific Service Tags.

Obtaining the Factory Manifest

A CSV export containing the Dell factory manifest was located. The manifest contained a complete Bill of Materials (BOM) for the system.

1. Memory Component

The memory entry in the manifest was:

MOD,DIMM,16GB,1X16G,2667,N-ECC

With the detailed description:

Dual In-Line Memory Module,16GB,2666,DDR4
From this entry, we can determine the RAM details:
  • Capacity: 16GB
  • Speed: 2666 MHz (Although the system component code references 2667, the description specifies 2666, which is the standard DDR4 speed designation).

2. Storage Component

The relevant storage entry in the manifest was:

Module,Solid State Drive,256G,P32,30S3,BG3

Along with the associated Dell Part Number:

35PK2

This indicates:


The Rabbit Hole

Several seemingly correct flags were attempted but rejected:

The challenge expected the Dell-specific SSD Part Number identifier rather than the SSD family name (BG3) or the manufacturer model number (KBG30ZMS256G).

Using the Dell Part Number 35PK2 resolves the model parameter.


Resolution

Mapping the extracted component specifications:

Component
Extracted Value
RAM Size
16GB
RAM Speed
2666MHz
SSD Size
256GB
SSD Model
35PK2

Constructing the flag according to the required format: DawgCTF{RAM_SPEED_DRIVESIZE_DRIVEMODEL}

Flag
DawgCTF{16GB_2666MHZ_256GB_35PK2}

Takeaways

Corridor
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